Help centre

Straightforward answers.

Fixed prices, flexible upfront payment and clear next steps.

Can I pay just 20% to start?
Yes. Choose Pay 20% upfront at checkout. This amount counts toward your fixed total. You can also choose to pay in full.
When do I pay the remaining balance?
For registration, after you approve the application documents and before filing. Trademark purchase milestones are confirmed in the transfer agreement. Your order shows the remaining amount and next step.
Will you charge the balance automatically?
No. Pay the remaining balance from your order when it is due. Orders paid in full have no further balance for the agreed scope.
What is included in the price?
The product page lists the fixed service scope. Additional classes, objections, appeals or other extra work require a separately approved service.
Is the upfront payment refundable?
An upfront payment is not automatically non-refundable. Applicable cancellation rights, agreed work and any properly incurred costs determine the outcome. See Service & payment terms.
Does payment guarantee registration or ownership?
No. Registration depends on official examination. Trademark ownership transfers only when the agreed transfer conditions are met.
Can I order without an account?
Yes. The order service uses a secure browser session to keep your orders together. Cross-device account access is not currently available.
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