Service & payment terms

Clear terms for every order.

Review the service scope, payment schedule and cancellation conditions before you proceed.

Your service and provider

Each order identifies the service, fixed price and included work. Registration packages cover one trademark, one market and one class. Additional classes, objections, appeals and maintenance require separately approved services. Qualified professionals provide legal advice and official representation under the appropriate engagement.

20% upfront or full payment

You can pay 20% of the order total upfront or pay the full amount. The upfront payment is credited toward the total. For registration, the remaining 80% is payable after you approve the application documents and before filing. For trademark purchases, the payment and transfer milestones must be confirmed in the transfer agreement.

Your order shows the total, payments received and remaining balance. An order paid in full has no further balance for its agreed scope. We do not automatically charge the balance to your card. The checkout amount is displayed in USD.

Cancellation and refunds

An upfront payment is not automatically non-refundable. Cancellation and refund treatment depends on applicable rights, the agreed service and work already performed. Any deduction must have an appropriate basis. If we cannot accept your order, amounts received for work that will not be provided are handled under the applicable refund rules.

Where consumer withdrawal rights apply, they remain available. Starting a service early requires the appropriate express request and information about its effect on cancellation. Full payment does not itself waive your rights. Use the cancellation request in your order to contact the team; submitting a request does not mean a refund has already been processed.

Progress and outcomes

Filing an application does not guarantee registration. Paying for a trademark does not by itself transfer ownership. Your order and applicable engagement identify the work and transfer conditions. Your professional will explain official deadlines and material changes.

Questions and support

Review your order for the current next step. General questions can be prepared through our contact page; social channels are available when the relevant account is connected.